If you want to cancel (or reschedule) your appointment, please, contact us at least 24 hours before your booking. Otherwise, we will charge you a 100% fee for the service you booked. All cancellations have to be done by contacting our official e-mail address: [email protected]
If you need to cancel your appointment in less than 24 hours because you have fallen sick, it is necessary to present a medical certificate. Only with a valid medical certificate we may issue you a refund.